Payments:
Payments can be made by credit card (PayPal) or bank
transfer. For customers outside of Germany, we suggest
to pay by credit card (PayPal). In general, paying
by credit card is the most cost effective and fastest
way to get your order. All prices include V.A.T.
(19 %).
You agree:
that all necessary data will be recorded in my computer
system, and will not be disclosed to third parties.
Claims and exchanges:
To satisfy our customers completely, claims and exchanges
of any other kind will be accepted within 4 weeks of
invoice date. Please put the invoice, or even better
a copy of the invoice, into the shipment. We cannot
accept returns of certain items, including any CD,
DVD or vinyl record that has been opened (taken out
of its plastic wrap). We will accept returns only if
all postal charges are paid by sender. Audio-visual
products will not be replaced unless there is a defect
in the production. So please give a short statement
for returning the goods. Discrepancies between the
colour of the pictures on the webshop and the colour
of the delivered products are results of a technical
process and do not present any defect.
Usually we deliver your order within 7 days (within
Germany). We will do our best to deliver all items
of your order to you at once so you do not have to
wait for an article to arrive. In addition to that
the mail delivery service needs time to get the package
to you, please keep in mind that we do not have any
influence on that.
We are always trying hard to deliver in the shortest
time possible but around Christmas deliveries might
take a little longer than usual.
Make sure that you accept only undamaged parcels from
the postal service; in case of doubt, open it in the
presence of a postman. Never accept damaged parcel's
!!, because of showing the will to take damaged goods
with this behaviour. If there are some problems or
discrepancies, please write down the name of the postman.
Prices:
Special offers are only valid as long as they are
in stock. We reserve the right to change the prices
if necessary. Alterations and mistakes subjected.
Miscellaneous:
These order conditions are valid for all orders. By
sending your order, you accept these conditions. We
are not able for the suitability of our products for
a particular purpose. You have to inspect the products
immediately after delivery. All delivered articles
remain the property of Helloween Merchandise GbR until
they are paid completely. If one of the above mentioned
stipulations become invalid all other stipulations
will still be valid. All conditions and moreover all
contracts of sale are subjected to German law.
- All deliveries are subject to these terms of
delivery.
- All data necessary for delivery and processing
are stored by our EDP department and we assure that
they will not be handed over to any third party.
- We assure our goods to be free of manufacturing
or material defects or errors. We are not responsible
for any misuse of our articles for purposes intended
by the customer. The customer is obliged to check
the goods for defects immediately after delivery.
- Special offers are only valid while supplies last.
- All prices are in Euro and are subject to change.
The sum total in your shopping cart as well as prices
displayed on our help site are shown in Euro. This
also applies for our terms of delivery. Changes in
prices, errors and omissions expected.
- The delivered goods remain our property until
fully paid for.
- The information on this website is protected by
copyright. Reprints, even extracts must be authorized
by the publisher.
- In case one of the above mentioned regulations
loses its validity the validity of the other regulations
is not affected. Instead of the invalid regulation
a valid regulation which resembles the economic purpose
and the intention of the invalid regulation has to
come into effect.
- These regulations - as well as any contract for
sale based on these regulations - are subject to
German law.
Raimund Burke
Otzenstr. 20
22767 Hamburg / Germany |
more Info
